Laying the foundation for more growth in the healthcare sector with a central CRM system

CRM development from the ground up: How Damedic created a scalable infrastructure for further growth with HubSpot Marketing, Sales and Service Hub.
Damedic logo
damedic

Industry

IT & Tech Services

Services

GTM Strategy
Growth Marketing
CRM Implementation

Platform

HubSpot Customer Platform

Our customer

damedic is a provider of AI-supported software solutions for the healthcare sector with a focus on revenue management. The company develops technologies for the automated processing of medical documentation to support medical controlling processes. The aim is to reduce administrative costs, safeguard the liquidity of clinics and make healthcare processes more efficient.

Goals of the cooperation

  • Development of a central CRM system for the structured recording and management of customer and partner relationships
  • Improving internal collaboration between marketing, sales and customer service through standardized processes and central data storage
  • Creation of a scalable system landscape to support further company growth

Our services

Process workshop

Workshop to develop and document an end-to-end sales and service process

Portal setup

Implementation of the marketing, sales and service hub

Workflows & automations

Development of nurturing workflows and sales automations

Clean data migration

Structured data import with mapping of complex hierarchy levels and relationship types

Results

1

Standardized customer journey processes

Processes along the entire customer journey were structured and standardized - as a common basis for marketing, sales and service.

2

Clear sales management

Pipeline structures and automation have been systematically established - for transparent sales management with comprehensible processes.

3

Scalable system architecture

A future-proof HubSpot architecture was implemented as a stable basis for further growth and the structured mapping of complex corporate relationships.

Start your own success story

Next steps

1

After we have analyzed your requirements, an expert will contact you.

2

On request, we will sign an NDA to ensure the highest level of data protection.

3

We present an individual concept with a cost estimate and schedule.

Customers who trust us

SITS logo
Riege logo